Privacy Policy

Studio Pierson LLC ("Studio Pierson," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to studiopierson.com and to the design services we provide.

By using our website or working with us, you agree to the practices described below.

Information we collect

Information you give us directly. When you fill out a contact or inquiry form, book a service, or email us, we may collect your name, email address, phone number, business name, project details, and anything else you choose to share. If you become a client, we may also collect billing information and details needed to complete your project.

Information collected automatically. Like most websites, ours collects certain information automatically when you visit, such as your IP address, browser type, device information, pages viewed, and how you arrived at the site. This is gathered through cookies and similar technologies, including those built into our website platform and analytics tools.

Information from third parties. If you interact with us through social media or a linked service, we may receive limited information from those platforms according to their own privacy settings.

How we use your information

We use the information we collect to:

Respond to your inquiries and communicate with you about your project
Provide, manage, and improve our design services
Send invoices and process payments
Send updates, newsletters, or offers if you have opted in
Understand how visitors use our site so we can improve it
Meet legal, tax, and accounting obligations

We do not sell your personal information.

Cookies and tracking

Our website uses cookies to keep the site working properly, remember your preferences, and understand site traffic. You can control or disable cookies through your browser settings, though some features of the site may not function as intended if you do.

Our site is built on Squarespace, which uses cookies for security, functionality, and analytics. You can learn more in Squarespace's own cookie and privacy documentation.

How we share information

We share information only as needed to run our business, and only with trusted parties, including:

Service providers that help us operate, such as our website platform, email and newsletter tools, analytics providers, and payment processors
Professional advisors such as accountants or legal counsel, when necessary
Authorities, if required by law or to protect our rights and the safety of others

These providers may access your information only to perform tasks on our behalf and are obligated to keep it confidential.

Data retention

We keep your information for as long as needed to provide our services, maintain business records, and comply with legal obligations. When it is no longer needed, we securely delete or anonymize it.

Your privacy rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your information
Opt out of marketing communications at any time
Ask how your information is used or shared

Connecticut residents may have specific rights under the Connecticut Data Privacy Act, and residents of other states or countries may have rights under their local laws. To make any request, contact us using the details below. We will respond within the timeframe required by applicable law.

Data security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so while we work to safeguard your data, we cannot guarantee absolute security.

Third-party links

Our website and content may include links to other sites, such as client portfolios, social media, or tools we recommend. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Email and marketing

If you sign up for our newsletter or opt in to updates, we will only send communications you have agreed to receive. Every marketing email includes an unsubscribe link, and you can opt out at any time.

International clients

We are based in Connecticut, USA, and work with clients in other states and countries. If you contact us or work with us from outside the United States, your information will be processed in the United States, where privacy laws may differ from those in your location.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Significant changes will be communicated through our website or by email where appropriate.